Privacy Policy

Effective Date: 10 October 2025

We are committed to protecting your privacy and being transparent about how we collect, use, and store personal information. This Privacy Policy applies to our website, membership platform, courses, coaching services, and downloadable resources.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide:

  • Name and email address when signing up for newsletters, membership accounts, courses, or coaching services.

  • Payment information provided when purchasing products or services (processed securely through third-party providers).

  • Messages, feedback, and any other information you voluntarily submit.

b. Account Information:

  • Usernames and passwords for membership accounts.

  • Preferences and activity on our membership site.

c. Automatically Collected Information:

  • IP address, browser type, operating system, and device information.

  • Pages visited, time spent on the site, and general website usage analytics.

  • Cookies and similar tracking technologies.

d. Third-Party Sources:

  • Payment processors (e.g., Stripe).

  • Email marketing and analytics platforms.

2. How We Use Your Information

We use the information we collect to:

  • Provide access to courses, coaching, membership content, and downloadable resources.

  • Process payments securely.

  • Send newsletters, updates, and promotional content (you can unsubscribe at any time).

  • Respond to inquiries, messages, and feedback.

  • Improve our website, services, and user experience.

  • Ensure compliance with our policies and legal obligations.

We do not sell your personal information to third parties.

3. Legal Basis for Processing (UK GDPR)

We process your personal data under one or more of the following lawful bases:

  • Consent: When you subscribe to our newsletters or request updates.

  • Contract: When it’s necessary to fulfil an agreement (e.g., course or coaching purchase).

  • Legal Obligation: When required by law (e.g., financial records for tax purposes).

  • Legitimate Interests: For website analytics, service improvements, and non-intrusive marketing.

You have the right to withdraw consent for marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login sessions.

  • Analyze traffic and website usage.

  • Improve user experience and marketing effectiveness.

You can manage or disable cookies through your browser settings.

5. Data Sharing

We may share your personal information with:

  • Service Providers: Payment processors, email platforms, hosting providers, and analytics tools to operate the website and services.

  • Legal Authorities: When required by law or to protect our rights.

We do not sell or trade your personal information.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide the services you’ve requested.

  • Fulfil legal, accounting, or reporting obligations.

When data is no longer required, we securely delete or anonymise it.

7. Security

We take reasonable technical and organisational measures to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute security.

8. International Users

Our website is accessible worldwide.
If you access our services from outside the UK, please note that your information may be transferred and stored in the UK or other countries.
By using our website, you consent to this transfer and processing.

9. Your Rights (UK & EU GDPR)

Depending on your location, you may have the following rights:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your personal information (“right to be forgotten”).

  • Object to processing for marketing or legitimate interests.

  • Receive a portable copy of your data.

  • Withdraw consent for processing at any time.

To exercise any of these rights, please contact us at contact@sandeep-panesar.com.
We will respond within 30 days of receiving your request.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The “Effective Date” at the top reflects the latest version.
Please review this page regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
contact@sandeep-panesar.com